Lift Maintenance in Mallorca
At Eleva Balear we maintain lifts of all makes in Palma and across Mallorca: in-person maintenance visits at the intervals set by Royal Decree 355/2024, three months' notice of every periodic inspection and a breakdown service 24 hours a day, 365 days a year. Over 550 lifts maintained and more than 20 years in the industry.
- Proximity, technology and commitment
What does lift maintenance in Mallorca include?
Each visit follows the lift's maintenance plan: cleaning and lubrication of the guide rails, door adjustment and levelling, checks on the brakes, ropes, safety gear and overspeed governor, and testing of the alarm and the emergency communication system. After each visit you receive the maintenance report listing what was checked, within ten days at most.
We maintain lifts of any make and model, including those we didn't install. If the lift is many years old and breakdowns keep recurring, we'll weigh up with you the option of lift modernisation.
+ 550
Maintained Lifts
99%
Satisfied Customers
- What the law states
How often does a lift need to be checked under Royal Decree 355/2024?
The Royal Decree 355/2024, in force since 1 July 2024, sets two schedules: one for maintenance, which is carried out by the maintenance company, and one for inspection, which is carried out by an inspection body.
Maintenance check: every month
Most lifts are serviced every month, with at least 20 and at most 45 days between visits. In single-family homes and in buildings with up to three stops and 20 flats with a CE-marked lift, it is every four months.
Periodic inspection: every 2, 4 or 6 years
Every two years in hotels, restaurants, car parks and premises open to the public; every four years in buildings with more than 20 homes or more than four floors served; and every six years in all other cases. We explain how to look up your inspection date in our guide to periodic lift inspections in the Balearic Islands.
Breakdowns and people trapped
The maintenance company must send a technician within 24 hours at most if the lift stops, and immediately if someone is trapped. Our on-call service runs 24 hours a day, 365 days a year.
- We take care of your lift
What obligations does the community of owners have for lift maintenance?
The lift belongs to the community of owners, and the regulations give it three specific responsibilities:
Maintenance contract in force
The lift can only be used while there is a contract with an authorised maintenance company. When switching companies, the community hands over the maintenance record to the new one.
Report any abnormalities
A malfunction must be reported to the maintenance company within 24 hours at most, and an accident immediately.
Timely inspection and repairs
The community commissions the periodic inspection from an inspection body and carries out the repairs within the deadline set. If the inspection deadline passes without it being carried out, the maintenance company must take the lift out of service within 24 hours.
What Do They Say About Us?
How to change lift maintenance companies in Mallorca
Many communities of owners call us because they are not happy with their current provider. As lift specialists in Mallorca, we look after lifts of any make. Switching is simpler than it seems:
- Check the expiry date and notice period of your contract.
- Give notice of non-renewal in writing within that period.
- Approve the change at an owners' meeting and sign with the new company.
- Hand over the maintenance record to the incoming company.
Preventive maintenance
Checks following each lift's maintenance plan, to spot wear before the lift stops working.
Corrective maintenance
Breakdowns handled by on-call technicians 24 hours a day. If your lift is out of service right now, you can count on us for lift repair in Mallorca.
Tailor-made contracts
We tailor the contract to the lift and to the building's use: residential, hotel or commercial premises. You'll find the process explained in our guide on how to change your lift maintenance company.
- Preventive Maintenance
- Corrective Maintenance
- Continuous Support
- Personalised Attention
- Professional Advice
- Tailor-made Maintenance Plans
Frequently asked questions about lift maintenance in Mallorca
The most common questions from presidents of communities of owners, property managers and hotels about maintaining their lift.
What do I do if the lift in my building breaks down?
Call your maintenance company. If someone is trapped, they must respond immediately; if the lift has simply stopped, they have a maximum of 24 hours to send a technician. At Eleva Balear, we handle breakdowns 24 hours a day, 365 days a year, on 971 17 81 51. In the meantime, leave the rescue to the technician, who knows how to move the lift car safely.
Is it mandatory to have a lift maintenance contract in a building?
Yes. Royal Decree 355/2024 only allows the lift to be used while there is a contract in force with an authorised maintenance company, and the community, as the owner of the lift, is responsible for this. The contract covers the compulsory regular maintenance checks, the breakdown service and notice of the inspections.
Can I change the lift maintenance company in my building?
Yes. You can switch when your contract expires, giving the notice period it sets out. All you need to do is give notice of non-renewal in writing, approve the change at an owners' meeting and sign with the new company. The community hands over the maintenance record to the incoming company so that the service continues without interruption.
How often is a lift inspected in a community of owners in Mallorca?
Every four years if the building has more than 20 homes or more than four floors served, and every six years in all other communities. In hotels, restaurants and premises open to the public, every two years. It is carried out by an authorised inspection body, independent of the maintenance company, and the maintenance company must notify you three months in advance.
What does preventive lift maintenance include?
The servicing tasks set out in the maintenance plan for each lift: cleaning and lubrication of the guide rails, door adjustment and levelling, checks on the brakes, ropes, safety gear, overspeed governor and limit switches, and testing of the alarm and the emergency communication system. After each visit, the company gives the community a maintenance report listing what was checked.
How often does a lift need maintenance?
Every month for most lifts, with at least 20 and at most 45 days between one visit and the next. Every four months in single-family homes and in buildings with up to three stops and 20 flats whose lift is CE-marked. These are the minimum frequencies required by Royal Decree 355/2024, in force since July 2024.
Shall we begin?
We'll prepare a maintenance quote for your lift, whatever its make. Call us on 971 17 81 51 or write to us at quierosercliente@elevabalear.com. Experience the feeling of being in good hands.
