Lift maintenance in a homeowners' association in Mallorca legally includes an on-site inspection every 20-45 days, as per Royal Decree 355/2024. At Eleva Balear we offer multi-brand service with our own technician on the island, 24/7 breakdown assistance, and contracts without excessively long minimum terms. Over 100 lifts installed and a 99% customer satisfaction rate.
Your building's lift can't be out of commission. When it malfunctions, it's not just an inconvenience: elderly residents are unable to get down to the street, and the building, as the owner of the lift, bears legal responsibility. That's why the lift maintenance contract is the most important technical decision a building community in Mallorca makes, and the one most often signed without fully understanding it. Here we explain what it should cover, how much it really costs, and what current regulations require, without any hidden clauses.
What does lift maintenance include in a homeowners' association?
Lift maintenance in a building covers mandatory periodic inspections, lubrication and adjustment of components, repairs, and rescue of trapped individuals. A good contract goes beyond simply "coming once a month": it guarantees that the lift complies with regulations and that someone is available to respond in case of an emergency.
At Eleva Balear, a maintenance contract for your community includes:
- Periodic face-to-face review within the timeframes set by the regulations (between 20 and 45 days).
- Lubrication, cleaning and adjustment of guides, doors, maneuvering and traction system.
- Checking the safety elements: parachute, speed limiter, limit switches and emergency lighting.
- Breakdown service and rescue of trapped people, 365 days a year.
- Management of the maintenance bulletin with the Lifting Appliance Registration Number (RAE).
- Advising the president and the property manager regarding inspections and regulatory changes.
We work with any brand of lift installed in the building. You don't need to have had your liftinstalled by us to have lift maintenance: We service appliances from Otis, Schindler, Orona, KONE and practically any manufacturer present in Mallorca.
How often does a building's lift need to be inspected according to regulations?
Since the entry into force of Royal Decree 355/2024, the lift in a building with multiple owners must be inspected on-site every month, with no less than 20 days and no more than 45 days between inspections. This is an obligation of the building's owners, not a commercial recommendation.
This is one of the new features that is causing the most confusion among administrators. The new Supplementary Technical Instruction ITC AEM 1, published in the BOE, tightens the maintenance and inspection requirements for the existing elevator fleet. We discuss this in detail in our guide on the new lift regulations from 2026, but the summary for a community is clear: without a maintenance contract in force with an authorized maintenance company, the lift cannot be legally used.
In addition to monthly checks, there is an official periodic inspection, carried out by an authorized inspection body (OCA), which in residential buildings is usually every four years. Maintenance and inspection are different things: one is done by your maintenance company, the other by an independent body.
How much does it cost to maintain a lift in a community in Mallorca?
Maintaining a lift in a building in Mallorca costs an average of between €90 and €180 per month in 2026, depending on the number of stops, the age of the lift, and the type of contract. A basic maintenance contract costs around €30-€60 per month; a comprehensive contract, including parts, repairs, and 24/7 support, can reach €180 or more in larger buildings.
| Type of contract | What it covers | Estimated cost (4-5 stops) |
|---|---|---|
| Basic (regulations) | Mandatory periodic inspections and bulletin | €30-60/month |
| Preventive + rescue | Inspections, lubrication, adjustments and 24/7 rescue | €80-130/month |
| Comprehensive (full coverage) | The above plus labor and repair parts | €130-180/month |
These figures are for guidance only: the actual price depends on each building. A three-stop hydraulic lift in a building in Inca doesn't cost the same as an eight-stop electric lift in a building in Palma's Eixample district. The important thing is to understand what is and isn't included in the monthly fee before signing, because "non-covered" repairs are where the bills for many communities skyrocket.
What obligations does the community have as the owner of the lift?
The homeowners' association is legally the owner of the lift, and this entails specific obligations: having a maintenance contract with an authorized company, keeping the lift's documentation, and allowing official inspections. Failure to comply may result in penalties and the lift being taken out of service.
In practice, the president and the property manager must ensure that:
- There is a maintenance contract in place with an authorized maintenance company.
- The device is registered with its RAE number and the documentation is up to date.
- Observations from periodic inspections are addressed within the established timeframe.
- Decisions affecting the lift (change of company, modernization, special assessments) are approved according to the Horizontal Property Law.
We support the community throughout this entire process. It's not just about fixing breakdowns; it's about ensuring the president can sleep soundly knowing the lift is working properly.
How to change lift maintenance company?
Changing lift maintenance companies is easier than many communities believe. Many contracts with large multinationals include automatic renewals and long terms, but there are notice periods that allow you to leave without penalty. The process usually takes a few weeks.
- Review your current contract: look for the expiry date and the notice period (usually one to three months).
- Send the non-renewal notice in writing within the deadline, with acknowledgment of receipt.
- Request a quote from the new company and approve the change at the owners' meeting.
- The incoming company takes charge of the equipment, checks its condition and assumes the maintenance contract without interruption of service.
If your community is tied to a contract you don't understand or are overpaying for, we can help you review it with no obligation. At Eleva Balear, we don't work with unfair contract terms or hidden clauses.
Why choose Eleva Balear for the maintenance of your building's lift?
Eleva Balear is a local lift company based in Inca with its own technical service throughout Mallorca. We have installed over 100 lifts and boast a 99% customer satisfaction rate. We don't subcontract rescues or rely on a control center on the mainland: when a resident gets stuck, a technician from the island responds.
That personal touch is the real difference compared to large multinationals. We know the elevator lift in Mallorca, we work with any brand, and we offer complete transparency in the contract. For breakdowns that can't wait, we have 24/7 emergency lift repair throughout the island. And when the device is no longer worth repairing, we advise on the lift modernization in Palma and the rest of Mallorca.
We are, in short, a lift maintenance company in Mallorca that takes responsibility: own technician, clear price and quick response.
When is a comprehensive maintenance contract NOT advisable?
The most comprehensive contract isn't always the most cost-effective for the community. A comprehensive insurance policy makes sense for older or heavily used lifts, where breakdowns are frequent and parts are expensive. But for a modern lift, relatively new and with low traffic, a well-designed preventative insurance policy is usually more economical.
It's worth reviewing the type of contract when: the lift is new and under the manufacturer's warranty, the building has very little use, or the community prefers to cover occasional repairs in exchange for a lower monthly fee. Our advice is always the same: choose a contract that matches the actual size of the lift; don't sign the most expensive one "just in case.".
Frequently asked questions about lift maintenance in communities in Mallorca
Is it mandatory to have a lift maintenance contract in a homeowners' association?
Yes. According to Royal Decree 355/2024, a building's lift can only be used while a maintenance contract with an authorized maintenance company is in place. Without such a contract, the lift must be taken out of service. The responsibility lies with the building's owners as the lift's proprietors.
How often does the lift in my building in Mallorca need to be inspected?
The lift must be inspected in person every month, with a margin of between 20 and 45 days between inspections, as established by the regulations in force since 2024. In addition, an authorized control body carries out the official periodic inspection, which in residential buildings is usually every four years.
Can I change lift maintenance companies if I'm not satisfied with the service?
Yes, you can change lift maintenance companies as long as you respect the notice period of your current contract, usually one to three months before it expires. You must notify them of your non-renewal in writing and approve the change at a meeting. The incoming company takes over the lift without any interruption to service.
Do you maintain lifts of other brands besides the ones you install?
Yes. We provide multi-brand maintenance for lifts from Otis, Schindler, Orona, KONE, and most other manufacturers present in Mallorca. The lift doesn't need to be an Eleva Balear lift for us to handle its maintenance and repairs.
Request a quote for lift maintenance in your building in Mallorca
Is your community overpaying or underpaying for the service it deserves? We'll review your current contract free of charge and provide you with a clear quote for lift maintenance in Mallorca, with no unreasonable minimum terms. Call us at +34 971 17 81 51 or email us at quierosercliente@elevabalear.com and we'll get back to you right away. We offer our own technical service throughout the island, 24/7 breakdown support, and the peace of mind of knowing your lift is in good hands.
