Nowadays, having a lift in a home or a residential community is no longer a rarity. In many homes, especially single-family or multi-story buildings, they have become part of the routine. But of course, like any piece of equipment we use daily, they also require maintenance. It's not optional. Residential lift maintenance is regulated by law and, beyond that, is key to ensuring it works properly and doesn't cause any problems.
Here we explain clearly the types of maintenance available, how they differ from each other, why they're mandatory, what exactly is checked, and how to choose a company that won't leave you stranded. All of this is based on the real-life experience of those who live in Spain and use a lift in their daily lives, whether at home or in a community.
Why is maintenance mandatory?
This is stipulated by Spanish regulations, specifically Royal Decree 88/2013 and Complementary Technical Instruction AEM 1. These regulations specify that all lifts must undergo regular inspections by an authorized maintenance company. And yes, this applies to all lifts, even if the lift only travels two floors or is rarely used.
What are these reviews for? Basically, they're:
- Ensure that the lift is safe for those who use it.
- Detect potential failures before they become serious problems.
- Comply with the technical requirements demanded by law.
- And avoid breakdowns that are later much more expensive to fix.
In addition, the Autonomous Communities can conduct inspections on their own, demand repairs if they see something wrong, or impose sanctions when regulations are not followed.
What type of maintenance does a lift need?
Although the word "maintenance" may sound generic, there are actually several ways to maintain a lift. Ideally, a combination of these methods will cover both the technical aspects and legal obligations.
Preventive maintenance
This type of maintenance is performed periodically, even if there is no breakdown. In other words, key lift components are checked to ensure everything is working properly.
Some typical tasks:
- Check doors, sensors and closing mechanisms.
- Lubricate cables, pulleys and guides.
- Check the hydraulic system, if applicable.
- Check the brakes.
- Check emergency and signaling systems.
- Adjust leveling at stops.
- Clean the pit and engine room.
In residential communities, these tasks are typically performed once a month. In single-family homes, if the lift is rarely used, it can be serviced every six weeks, provided the manufacturer allows it.
Corrective maintenance
This is activated when the lift fails or simply stops working. This can include everything from minor repairs to more serious interventions, such as changes to the electrical or traction system.
It's essential to have a company that responds quickly. No one wants to be without a lift for days, especially if there are people with reduced mobility in the home. Some contracts cover everything, but others apply extra costs if the repair is done after hours or on a weekend. It's a good idea to double-check this before signing.
Mandatory legal review
In addition to regular maintenance, a periodic technical inspection (ITPA) must be carried out by an Authorized Inspection Body (OCA). How often? It depends on the type of building:
- Every 6 years if there are up to 4 homes without public premises.
- Every 4 years if the building has more than 4 floors or includes shops.
These inspections check that everything is up to date: emergency brakes, locks, signaling, intercoms, lights... Basically, that the lift meets all current safety requirements.
What is checked during maintenance?
Every review, whether preventive or legal, involves a fairly detailed checklist. Here are some of the most common:
Element | What is reviewed? |
Cabin and doors | General condition, sensors, rollers and correct closure |
Pit | Cleanliness, condition of shock absorbers and bilge pump |
Engine room | Temperature control, engine and pulley inspection, lubrication level |
Electrical panel | Fuses, relays, connections, power supply |
Guides and cables | Tensioning, alignment and lubrication |
Pushbuttons and indicators | Lighting, accessibility, button response |
Emergency systems | Intercom or telephone, backup battery and emergency lights |
All of this must be recorded in the Maintenance Book, a mandatory document that must always be available for technicians or inspections.
How much does it cost to maintain a lift?
There's no single figure here. The price varies depending on several factors: the type of lift, its age, how many floors it covers, its location, and what the contract includes.
To give you an idea:
- In communities, contracts usually range between 50 and 90 euros per month.
- For single-family homes, it can be a bit cheaper, although there are fewer specialized companies and sometimes the services are more basic.
It's best to review the contract carefully before signing. Some points it should include:
- Monthly review (or as recommended by the manufacturer).
- Emergency breakdown assistance.
- Labor and travel.
- Updated record of each visit.
- Support in OCA inspections.
What happens if proper maintenance is not performed?
Beyond the inconvenience of a possible breakdown, skipping maintenance can have significant consequences:
- Fines from the regional administration.
- Disabling the lift until the faults are resolved.
- Possible legal liability if someone has an accident.
- More expensive repairs due to failure to detect certain wear and tear in time.
- And a much shorter equipment lifespan.
Additionally, many insurers may refuse to cover damages if maintenance is not proven to be up to date.
How to choose a good maintenance company?
Not all companies offer the same level of service. When choosing, keep these in mind:
- That it is registered in the official list of authorized companies.
- The contract should be clear and detail prices, response times, and inclusions.
- They have experience with lifts in private homes.
- That they have 24-hour assistance for emergencies.
- They should know how to help you if you have to undergo an OCA inspection.
Comparing several quotes never hurts. Sometimes, for a little more, you can get much more comprehensive coverage. We recommend taking a look at: How to Compare Lift Maintenance Offers
Lift Maintenance Specialists in Mallorca
At Eleva Balear, we've been providing lift maintenance in Palma de Mallorca and the surrounding area for years. We're well-versed in the needs of residential communities and those who have elevators at home. We work with all brands of equipment and comply with regulations in every step. But, above all, we care about ensuring you receive a friendly, fast, and hassle-free service.
Interested in reviewing your current contract or requesting a no-obligation quote? Write to us. We're here to help you keep your lift running smoothly and without complications.